Payments

After School Payment Policies

Our goal is to make payments simple, flexible, and transparent. Our After School Programs are billed through convenient monthly installments, allowing families to spread payments throughout the school year while maintaining flexibility if plans change.

Below you'll find our payment, cancellation, refund, and billing policies. Please review these policies before registering. If you have any questions, we're always happy to help.

  • The total cost is the monthly rate multiplied by 9. The total cost is listed at the time of registration.

  • (If you are in the team or elite package, each payment includes a portion that goes towards covering the total cost of the games and/or more advanced training).

  • There is a $20.00 Late fee for late registration.

  • Service fees apply. All transactions subject to terms and conditions of our website.
  • The program is paid in Monthly Installments.
  1. There are 28 practices in the school year, and 9 total payments throughout the school year.

  2. Each payment takes place approximately once per month. Each payment covers approximately 3 sessions. 

  3. An initial payment is made at the time of registration and serves as a deposit for your program. Until this payment is made your spot is not saved. 

    1. The initial payment (deposit) is non-refundable except under the 7-day money back guarantee policy, listed here.

    2. The initial payment (deposit) serves as the final payment (payment 9), which covers the final 4 sessions of the season. 

    3. Subsequent payments (Payments 1-8), begin on day 1 of the program, or your rolling enrollment entry date, and cover approximately 3 sessions

  4. Please note: If you register on the first day of the program, or on the same day as a rolling enrollment start date, you will be required to pay the deposit & “Payment 1” at the same time.

  5. Please Note: If you register after the first day of the program, you will need to refer to the rolling enrollment schedule for your start date. Each start date takes place on a new payment cycle (every 3 practices). So, for every payment cycle you miss before your first practice, you will pay 1 less total payment. Payments are spaced out to take place approximately once per month, so they may not line up with your start date.

  6. Sessions per calendar month vary due to the school calendar but, there are an average of 3 sessions per month, and every school has 28 sessions throughout the school year.

  7. You may choose to leave the program before the 9 months is up and future payments will be waived. Please view the cancellation policy below.

We get it, things happen… We give grace wherever possible, but we must compensate Coaches who have to wait for children to be picked up.

1. If you are late to pick up your child by 15 minutes or more, you will be charged $1 per minute. 

2. The coach will report the late pick and the time of arrival to TUF Athletics Management, an email will be sent to you with the information & then a charge will be made.

3. Your child will not be allowed to play until pick up fees are paid.

  • The terms “monthly”, “Per month”, “month” are used to describe the approximate cadence of payments. It does not refer to a time period, or an exact number of sessions.

    • If a program has just 1 practice in a month, it is considered a month that the program covers.

    • If a program has 0 practices in a month, but the program dates span across that month, considering start and end dates, it is considered a month that the program covers.

  • Each payment is 1 payment in a total payment plan. 

  • Each payment covers approximately 3 sessions.

  • All Payments are non-refundable after the 7 Day money back guarantee, listed here. No exceptions.

  • You are welcome to pay your remaining balance in full at any time. However, we generally recommend continuing with monthly installments. If you choose to pay your balance in full and later decide to withdraw from the program, we are generally unable to provide a refund (except under our 7-Day Money-Back Guarantee).

    Monthly installments are the simplest and most flexible payment option because future payments can be cancelled if needed in accordance with our cancellation policy.

  • Missed practices are not discounted. 

  • Program dates may be re-scheduled due to severe or inclement weather only at the discretion of TUF Athletics LLC & the facilities of use. 

  • Severe Weather is not discounted/refunded. 

  • A parent should correct a missed payment within 3 days of payment date. 

  • A child will not be allowed to participate after 3 days have passed. 

  • To avoid being charged for your next monthly installment, cancellation requests must be received at least 7 days before your next scheduled installment date.

    If your cancellation request is received fewer than 7 days before your next scheduled installment, that payment cannot be stopped. Your child will remain enrolled through that billing period, and your cancellation will take effect before the following scheduled installment.

    There are no cancellation fees.

  • A full refund will be issued only within 7 days of program start date according to the Money Back Guarantee listed here.

  • Because our After School Programs are billed through monthly installments, refunds are rarely necessary. 

  • Families who no longer wish to continue in the program can simply cancel future installments in accordance with our Cancellation Policy.

  • If you choose to pay your remaining program balance in full and later decide to withdraw from the program, we are generally unable to issue a refund. For this reason, we recommend continuing with monthly installments rather than paying upfront.

  • We cannot provide refunds for services that have already been rendered, except under our 7-Day Money-Back Guarantee

  • If a refund is approved for any reason, the maximum refund we can issue is 98% of the original payment, as our payment processor (Stripe) retains a 2% non-refundable processing fee when refunds are processed.

Maitland Program Payment Inforation

  • The total cost of the program is listed on the Maitland Website. 

  • All payments and registrations are taken through the city of maitland, only.

  • Missed practices are not discounted. 

  • Program dates may be re-scheduled due to City of Maitland requirements and/or severe or inclement weather only at the discretion of TUF Athletics LLC & the facilities of use. 

  • Severe weather cancellations are not discounted/refunded. 

Step Up For Students Payment Information

  • The cost of each program is listed on the step up marketplace.

  • This program is an extremely personal environment.

  • Cancellations/re-schedules will be communicated directly to the program organizer / client.

  • Sessions dates may be re-scheduled due to severe or inclement weather. Our anticipated make-up schedule will be communicated directly with the program organizer / client.

  • With the exception of sever weather, all sessions must be used within the scheduled timeframe of the program.

  • Group sessions are not eligible for rescheduling or credit if missed

Money Back Guarantee

TUF Athletics LLC will refund a customer’s first payment and release that customer of any further payment responsibility if the customer decides within 7 days of the child’s first practice that they do not want to continue with the program. The first day is counted on the day of the child’s first practice and the last day closes on the 7th day thereafter at 11:59 PM. The money back request must come in the form of email to info@tufathletics.com. (This policy applies to our after school programs only.)